West Coast Arborists includes with its comprehensive tree maintenance program a well defined quality control plan that incorporates certified personnel assigned to this project, safety, pruning specifications and guidelines, equipment, hours of operation, public relations, traffic control, work descriptions and communication systems. We believe in following this plan to help ensure the quality of work and the level of service expected.

PROJECT MANAGER
Andrew R. Trotter will act as the Project Manager for this project. Mr. Trotter holds ISA Certified Arborist Number 642. With over thirty years experience in the tree care industry, Mr. Trotter will provide overall supervision and coordination of the Area Manager and Field Operations. He has full authority to act on behalf of West Coast Arborists, Inc. on all contract matters.

PROJECT AREA MANAGER
The Project Area Manager for this contract will hold an ISA Certified Arborist certificate. With several years of experience in the tree care industry, the Project Area Manager will provide exclusive field supervision and crew management to the City for the length of the contract. They will be the central point of contact with the City and will work cooperatively with City staff, local residents and business owners. During the past thirty years, our Project Area Managers have successfully worked with several cities and established a familiarity with the community and logistics of each City respectively.

Daily Supervision
Daily supervision will consist of, but is not limited to:

• Report to the City Inspector with location of crew and maintain an open line of communication
• Supervise crew personnel to insure proper pruning standards are followed in a safe manner
• Traffic control setup and maintenance of coned area
• Insure City streets are left free of any debris at end of each work day
• Maintain record of work completed each day
• Maintain good public relations at all times
• Immediate notification to City Inspector upon damage of personal property including a plan for corrective measures to take place within 48 hours

Weekly Supervision
Weekly supervision will consist of, but is not limited to:

• Weekly inspection of work completed
• Meeting with the City to review work schedule and progress
• Insure standards of pruning are performed in accordance with specifications provided by the City
• Maintain open communication with City Inspector and field crew