DETAILED TREE SITE CHARACTERISTICS
The state-of-the-art technology provides a valuable tool to urban forestry professionals by displaying tree site specifics along with a representative photograph of the species type and a recommended maintenance field. By clicking on the Search Work History link and locating the address the work history for that particular tree site appears. Information can be added, edited or deleted from this location as well. ArborAccess’ built-in quality control features assist in data accuracy. As maintenance is performed, the work history is automatically updated via downloads that accompany bi-weekly invoices. This process assists the City in elimination of dual-inputting and helps keep the tree inventory current.
ACCURATE MAINTENANCE RECORDS
Accurate maintenance records for each location can assist the City with liability claims. Providing a detailed history of the maintenance performed at each location can display the effort the City puts forth in maintaining its urban forest. By linking the tree maintenance to the tree inventory it eliminates the task of having to go through the data entry process because the records are updated concurrently with each billing cycle. In order to maintain accurate maintenance records, it is imperative that work requests are pulled from the system prior to the work being performed, otherwise inventory accuracy is not guaranteed.
LINKS TO MASTER STREET TREE PLAN
ArborAccess can be linked directly to the City’s Master Street Tree Plan. The Master Plan should build upon the legacy of work that has been done in the past as well as create a concept that builds on the goals of the City that can be implemented into the future. The specie shown has been recommended as replacement species to the existing trees should they happen to fail or to fill vacant sites.
WORK TRACKING WITH LISTS
List tracking is a successful tool in urban forestry management. By utilizing the tree inventory system to create lists, this ensures that the data being uploaded into the system is accurate. The lists can be created and submitted by work type and once the maintenance is performed the tree inventory will be updated upon the completion of the billing cycle. With accurate tracking of maintenance, several types of reports can be generated to estimate future budgeting expenses and projected trim cycles.
Software Training
Each Area Manager has the ability to train our Customers on an as-needed basis. We also offer periodic Customer Workshops for larger groups that earn International Society of Arboriculture continuing education credits (CEUs) for Certified Arborists and Treeworkers.
During the training we walk through all major components of the ArborAccess menu and have a question and answer session that allows our Customers to give us feedback in order to improve our software program on a regular basis. One of the major advantages of having the software online is that one change can affect all users and everyone works on the same version of the program at the same time.
We also have a featured “What’s New” that is updated as we make changes to the program. When we make major program additions or modifications we post the changes to What’s New and we also invite Customers to our Workshops to discover the new functionality and receive feedback.
