WCA has developed a modern, complete, and comprehensive computer program, called ArborAccess Online, with input from many California cities. This Internet driven program was developed based on the needs of our customers and is only accessible by our customers. Since it is a sole-proprietary program, we have the capability to customize the program to our customers’ specific needs. The user-friendly program allows customers to store, retrieve, update, delete and add tree records and work histories. Over the past year, we have made significant upgrades to our software program, we are certain that this new development will better serve our customers and provide information more quickly and accurately. ArborAccess Online also features customizable options that allow for additional information to be compiled within the database such as infrastructure assets or sidewalk damage. The information contained in ArborAccess Online is live data that can also be linked directly to a GIS. program, such as ArcView, for geo-coding purposes. By collecting the data using the GPS system, cities can consolidate tree data with other various GPS coded programs. The information management possibilities for data integration are endless for urban forestry management programs that use similar management methods and resources.
COMPUTER SOFTWARE SPECIFICATIONS
ArborAccess Online is a computer software program designed by the tree care professionals at West Coast Arborists. In conjunction with several California cities, WCA designed the program in a user-friendly environment to assist professionals in the management of the urban forest. The software organizes your tree inventory and provides an interface that is easy to use and understand. In addition to tree inventory management, ArborAccess Online can also be linked directly to a Geographical Information System (GIS) and can assist your agency in meeting GASB34 requirements. By utilizing ArborAccess Online and incorporating tree maintenance, the tree inventory is automatically updated with each billing cycle. This process eliminates the hassle of dual inputting by the City and WCA. There are several features that can be generated to assist you with ordering and tracking work, resident requests, maintenance scheduling, and budget projections. In addition, ArborAccess Online provides an unlimited resource of information on your City’s urban forest. The program is offered to all of our customers and has the following benefits:
- Same color scheme as found on your City’s official website
- Easy access to the program via the Internet
- Basic Internet functions and commands operate the system
- Because the program is stored on WCA’s server, it does not require additional hardware, software or memory
- Faster response to different queries, reporting capabilities, etc.
- Online customer support site is easy to use and catered to the needs of the end-user who is looking for basic support information
- Automatic updating of work history and software and up-to-date job balances and tracking of invoices
